Brittany Hodak, CSP, is an award-winning author and speaker who helps businesses turn customers into superfans. She’s delivered keynotes to hundreds of organizations across the globe. A former Chief Experience Officer at Experience.com and co-founder of The Superfan Company, Brittany has worked with beloved brands and entertainers including Amazon, Taylor Swift, and Dolly Parton. When her debut book, Creating Superfans, was released, Forbes declared: “If you have customers, you need this book. Period.”